Frequently Asked Questions

Every project starts with a free Discovery Call where we understand your goals, constraints, and technical requirements. Within 48 hours, we deliver a scoping document with architecture recommendations, timeline scenarios, and transparent pricing.

Discovery typically takes 3–5 business days. This includes stakeholder interviews, competitive analysis, technical feasibility assessment, and a detailed proposal with wireframes and architecture diagrams.

We need a brief description of your project goals, target users, key features, any existing systems to integrate with, and your ideal timeline. A rough budget range also helps us recommend the right engagement model.

Yes. We're happy to sign a mutual NDA before any technical discussions begin. You can request one directly from our contact form, and we'll have it signed within 24 hours.

We follow agile methodology with 2-week sprints. Each sprint includes planning, development, testing, and a demo. You get full visibility through weekly progress reports, shared project boards, and regular video calls.

You receive weekly written updates with completed tasks, upcoming work, and any blockers. Additionally, we hold bi-weekly sprint demos where you can see working software and provide feedback in real time.

We typically use Linear or Jira for task tracking, Slack for daily communication, Figma for design collaboration, and GitHub for code management. We adapt to your existing tools if preferred.

We use a formal change request process. New features are scoped, estimated, and approved before development begins. This protects both timeline and budget while keeping the project flexible.

We offer two models: Fixed Price for well-defined projects with clear requirements, and Dedicated Team for ongoing development where scope evolves. Fixed price includes milestones with payments tied to deliverables.

For fixed-price projects: 20% at kickoff, 30% at mid-development, 30% at testing/QA, and 20% at launch. For dedicated teams, billing is monthly with a 30-day notice period for adjustments.

No. Our quotes include all development, QA, project management, and deployment costs. Third-party services (hosting, APIs, app store fees) are clearly listed separately. We never charge for bug fixes within warranty.

MVPs start from $15K–$30K. Mid-complexity apps range $40K–$80K. Enterprise systems with multiple integrations typically range $80K–$200K+. We provide detailed estimates after the discovery phase.

You do. 100% of the source code, designs, and documentation belong to you upon final payment. We transfer all repositories, credentials, and assets. No lock-in, no licensing fees.

No. All intellectual property created during your project is fully assigned to you. We only retain the right to mention the project in our portfolio (with your permission) and reuse general-purpose open-source libraries.

You get a full-time team (developers, designer, QA, PM) working exclusively on your project. They integrate into your workflow, attend your standups, and operate in your timezone overlap. Scale up or down with 30 days notice.

Yes. Teams can be scaled with 30 days notice. Need more developers for a sprint? We can add resources within 1–2 weeks. Need to reduce? Provide 30 days notice and we'll adjust accordingly.

Our teams operate with 4–6 hours of overlap with US, UK, and Middle East time zones. For US clients, our developers work shifted hours (12 PM–9 PM IST) ensuring real-time collaboration during your business hours.

All engineers pass a rigorous 5-stage hiring process including system design interviews, live coding, and cultural assessment. For your project, we match based on tech stack expertise, industry experience, and communication style.

We work with GPT-4o, Claude 3.5, Gemini, and open-source models like Llama 3. Frameworks include LangChain, LangGraph, and LlamaIndex. For vector search, we use Pinecone, pgvector, and Qdrant.

Yes. We build autonomous AI agents that handle multi-step workflows — document processing, data extraction, customer support, and decision-making. Agents include human-in-the-loop approval gates for critical actions.

We use Retrieval-Augmented Generation (RAG) to ground responses in your actual data, apply low temperature settings, implement citation requirements, and add guardrail checks that flag uncertain responses for human review.

Yes. For data-sensitive applications, we deploy open-source models (Llama 3, Mistral) on your own infrastructure using vLLM or Ollama. This ensures zero data leaves your environment while maintaining full AI capabilities.

We work with AWS, Google Cloud, Azure, Vercel, and DigitalOcean. Most projects use AWS for backend infrastructure and Vercel for frontend deployment. We recommend based on your scale, budget, and compliance needs.

Yes. We set up complete CI/CD pipelines using GitHub Actions, Docker, and Kubernetes. This includes automated testing, staging environments, blue-green deployments, and monitoring with Datadog or Grafana.

Yes. We handle cloud migrations including database transfers, DNS cutover, container orchestration setup, and zero-downtime deployment strategies. We typically achieve migration with less than 5 minutes of downtime.

We use encrypted communication channels, VPN access to staging environments, role-based access controls, and secure credential management via HashiCorp Vault. All team members sign NDAs and undergo security training.

We build software compliant with SOC2 Type II, GDPR, HIPAA, PCI-DSS, and ISO 27001. Our engineering practices include encrypted data at rest/transit, audit logging, and automated vulnerability scanning.

Yes. Every project includes automated SAST/DAST scanning, dependency vulnerability checks, and penetration testing before launch. For enterprise projects, we engage third-party auditors for independent security assessment.

We follow the principle of least privilege. Developers only access what they need. All access is logged, credentials are rotated regularly, and we use MFA everywhere. Access is revoked immediately when team members roll off.

We offer tiered maintenance plans: Basic (bug fixes + security patches), Standard (+ performance monitoring + monthly updates), and Premium (+ 24/7 support + dedicated account manager + quarterly strategy reviews).

All projects include a 90-day warranty. Any bugs or issues discovered within this period are fixed at no additional cost. Critical bugs are addressed within 4 hours, non-critical within 48 hours.

Yes. Our maintenance plans include SLA guarantees: Critical issues — 4 hour response, High — 24 hours, Medium — 72 hours. Uptime guarantees of 99.9% are standard for all managed infrastructure.

Absolutely. We design for scalability from day one. Post-launch, we handle auto-scaling configuration, database optimisation, caching strategies, and horizontal scaling as your user base grows.

We serve FinTech, Healthcare, E-Commerce, SaaS, Education, Logistics, Real Estate, and Enterprise. Our engineering team has domain expertise across regulated industries including HIPAA, PCI-DSS, and SOC2 environments.

Yes. We serve clients across the US, UK, UAE, Canada, Australia, and Europe. Our remote-first model with timezone-shifted teams ensures seamless collaboration regardless of your location.

Three things: 1) We're engineers first — no outsourcing to juniors. 2) We own outcomes, not just deliverables — we stay until your product succeeds. 3) Transparent pricing with no hidden costs or scope creep surprises.